Thank You @ChrisBatDell

Chris (@ChrisBatDell on Twitter) linked me up with a page from Dell that eventually ended up getting me the disc I needed to reinstall Vista. Although I am very very happy that this happened, I do not understand why it took three hours on the phone, arguing, asking for their "supervisors," and an angry blog post before I got that far.

I wish one of the 8 employees I talked to on the phone could've told me this within the first hour of time I wasted that day trying to get this fixed.

By once again, thank you very much, Chris, for allowing me to put Vista back on my system!

Dumb Dell

Okay, so today my computer crashed for the thrid or fourth time in a year and a half. In the past I have used my Windows Vista re-install discs provided to me by Dell to get it up and running again. Every time I would call technical support to see if there would be a better way of fixing the issue (other than losing all my data), they would offer me new reinstall discs (in case I had lost mine).

However, now that I actually have lost my set of reinstall discs, I call Dell, and after getting transfered four times and hung up on once, I finally get to a woman who says I have to contact their "Expired Warrenty Support." The only issue I had with this is the fact that they were going to make me pay $49.99 for a one-time use of this service, then there would be a chance that they would just tell me I needed to buy a whole new copy of windows (which I could've done without paying that $50). I don't need a new copy of Vista, I bought that when I bought my computer; I just need a new set of reinstall discs.

Anyway, long story short, I either have to live with my computer going very slow due to a couple viruses of which this is the only way to get rid of (trust me; I've checked everywhere), OR pay $200-$300 for a new copy of Vista.