Dumb Dell

Okay, so today my computer crashed for the thrid or fourth time in a year and a half. In the past I have used my Windows Vista re-install discs provided to me by Dell to get it up and running again. Every time I would call technical support to see if there would be a better way of fixing the issue (other than losing all my data), they would offer me new reinstall discs (in case I had lost mine).

However, now that I actually have lost my set of reinstall discs, I call Dell, and after getting transfered four times and hung up on once, I finally get to a woman who says I have to contact their "Expired Warrenty Support." The only issue I had with this is the fact that they were going to make me pay $49.99 for a one-time use of this service, then there would be a chance that they would just tell me I needed to buy a whole new copy of windows (which I could've done without paying that $50). I don't need a new copy of Vista, I bought that when I bought my computer; I just need a new set of reinstall discs.

Anyway, long story short, I either have to live with my computer going very slow due to a couple viruses of which this is the only way to get rid of (trust me; I've checked everywhere), OR pay $200-$300 for a new copy of Vista.